Why was the withdrawal request rejected?

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Why was my withdrawal request declined?

Your withdrawal request may be rejected if you currently have an active position utilizing the margin. For instance, if you have sold 1 lot of a call and 1 lot of a put at the ATM (At The Money), your margin will be blocked. However, due to the credit position, the corresponding amount will be credited to your account by the exchange. Please note that you cannot withdraw this amount until the position is squared off.