Why is the withdrawable balance negative?
Funds may show a negative balance for two reasons:
Overutilization of Margin:
If you’ve exceeded your margin limit, it can lead to a negative balance. Make sure to monitor your margin usage and trade within your allocated limits.
Unsettled Margins:
Negative balances may also occur if there are unsettled margins in your account. Reviewing your ledger statement from the back office can provide a detailed understanding of your transactions.
For a more comprehensive view, we recommend downloading your ledger statement. Here’s how:
Visit the “Reports” section under your user ID.
Click on “Funds” and proceed to download the statement.