Why has Tradejini not emailed the login credentials even after few days of completing the EKYC process?

Q: I haven’t received an email with my user ID. Why might that be?
A: The email containing your user ID may not have been sent for the following reasons:

Incomplete Account Opening Process:
If your account opening process is not completed, please visit the link used to initiate the account opening to finish the process. For a step-by-step guide on opening a Tradejini account online, check out our How to open a Tradejini account online tutorial.

Supporting Documents Rejected:
In some cases, the supporting documents you provided may have been rejected. To understand the specific reasons for rejection, please refer to our article on Why was the account opening application put on hold?. Rest assured, if there are any rejection issues, we will communicate them to you via email.

Once your account opening process is successfully completed and verified, you can expect to receive an email containing your user ID within 24 working hours. We appreciate your patience in this process.