Can we attach files while responding to a ticket?

Yes, any number of supporting documents can be attached while raising a query. Ensure that you are sending us an email from your registered email ID for a quicker and seamless resolution to your query. Additonally, while replying to any ticket already raised you can attach additional files as well. For a quicker resolution, it is advisable to reply to the same email to continue to the email thread and ensure your query is tracked appropriately.

For any concerns, please don’t hesitate to connect with our support team at 080-40204020 or reach out to us via email at help@tradejini.com